Job Information

Providence Director, Seward Mountain Home in Seward, Alaska



  • LEADERSHIP/SUPERVISION : Demonstrates the ability to provide leadership by articulating a clear vision and philosophy. Aligns organizational processes to grow a transformational elder-directed care model and engage every employee in achieving the vision. Provides guidance and support to staff members to ensure that they are able to perform competently. Directs the activities of the nursing department and the facility to ensure that continuous quality and cost effective services are provided. Demonstrates the ability to make decisions, delegate tasks and encourage staff to use their talents to achieve the desired outcomes. Appropriately credits staff and/or other team members for their effort and accomplishment.

  • COMMUNICATION : Demonstrates professional interpersonal and verbal skills when communicating with a wide variety of people from differing literacy levels, languages and cultures. Communicates effectively in a compassionate manner to patients, families, visitors and other staff members. Exhibits the necessary written skills for effective communication and documentation.

  • TEAMWORK : Exhibits the necessary skills to build effective teams by coaching, building trust, and training staff to work collaboratively and cohesively with other staff and/or team members in a variety of settings Encourages positive interaction and if necessary, directs staff to work directly with other team members when resolving issues. Monitors key processes to identify and define the team’s effectiveness.

  • DEVELOPMENT AND ORGANIZING : Develops and implements work teams, schedules and work assignments fairly, equally, and in a manner which is consistent with staff learning and development plans. Develops, implements and maintains departmental policies and procedures in accordance with all applicable rules, regulations and code of conduct to ensure safe and effective services. Participates in personnel functions including hiring, evaluations, disciplinary actions and terminations. Anticipates and prioritizes workflow and adjusts work assignments to prevent delays and meet work flow demands. Utilizes available resources to recognize errors/problems and takes corrective action and assists with problem resolutions.

  • FINANCIAL RESOURCE/STEWARDSHIP : Is responsible for completing and regularly monitoring the departmental operating and capital budgets. Anticipates and adjusts operating plans to meet facility goals. Coordinates and collects statistical and other information to support and develop current and/or new services while insuring cost effective processes and development plans are in place. Oversees service agreements and equipment purchases to support the departmental, facility and community needs.

  • QUALITY IMPROVEMENT & ASSURANCE : Directs the quality control and quality assurance programs by developing indicators to measure, monitor, and report performance to other team members. Seeks input from various customer groups in order to develop and maintain quality. Reports to Quality Assurance committees and boards.

  • CUSTOMER SERVICE : Embraces the Providence Service Standards in all aspects of position. Presents and conducts self in a professional manner. Provides support to coworkers and customers while demonstrating service excellence by building positive interpersonal relations to ensure productive and positive relationships are maximized. Develops a deep understanding of customer’s perspectives and needs and works to meet their expectations. Builds a culture of true caring by behavior and interactions with others.

  • Communicates regularly with the Administrator. Represents SMH in all meetings and negotiations with other departments or outside agencies. Participates in facility committees as appropriate.

  • ELDER CARE : Able to function clinically as a Registered Nurse and is proficient in directing care procedures and protocols to meet elder needs. Takes after hour call as needed to guide and support SMH and address after hours emergencies as they arise. Acts as a resident care advocate to ensure that the elder’s wishes are heard. Makes sure that the elder is receiving only those services that are effective and safe.

  • ENSURING QUALITY OF CARE : Routinely visits and reviews the care of the residents to ensure quality nursing care. Adheres to the philosophy of Resident’s Rights and ascertains needs for additional or modified services. Participates in and reviews completion of the MDS and ensures all participants complete their documentation and care planning in a timely manner. Supervises the maintenance of resident records in compliance with regulatory and legal standards. Responds to requests and suggestions from residents and families.

  • COLLABORATION: Oversees the interdisciplinary team to establish and monitor each resident’s overall plan of care. Promotes input from all personnel, departments, and services to plan individualized care. Collaborates with the Medical Director to ensure quality resident care in compliance with state and federal requirements. Coordinates with physicians for timely response to resident needs as well as regular visits as outlined in the federal requirements.

  • Fosters a positive relationship with State and Federal agencies and other long-term care facilities in Alaska. Works with State and Federal surveyors during the survey process and responds to State or Federal reports in an appropriate manner.

  • ADMISSIONS : Coordinates with Admissions/Social Services for placement of residents. Seeks opportunities to promote SMH and reviews potential residents, identifies ability to meet nursing needs and overcome barriers to admission. Strives to achieve and maintain a full census.

  • Implement care/services that recognize age/diversity specific needs/issues of customers served.

  • Completes Initial & Annual Competency Plan for assigned job and department.


Required experience/education for this position include:

  • Nursing degree/diploma upon hire

  • Bachelor’s Degree in Nursing or higher within 3 years of hire

  • Licensed as a Registered Nurse in the State of Alaska

  • AK Nursing Home Administrator License within 1 year of hire

  • BLS within ninety (90) days of date of hire

  • 5 years of management experience

  • Effective skills in management and leadership, verbal and written skills, and special interest in long-term care and resident-directed care model.

  • Knowledge of the principles and theory underlying Long-Term Care Practice and ability to maintain legal records.

Preferred experience/education for this position include:

  • Master’s Degree in Nursing, Business or Management.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Requsition ID: P361550
Company: Providence Jobs
Job Category: Patient Care (Non-Acute)
Job Function: Clinical Care
Schedule: Full time
Shift: Day
Career Track: Leadership
Department: 1000 AK SMH ADMIN 2
Address: AK Seward 2203 Oak St

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.